At TAPSY – The Digital Business Card Company, we aim to provide a seamless experience for our customers. Please read our cancellation and refund policy carefully:
1. Cancellation Policy:
- Cancellations are only accepted within 24 hours of placing your order.
- After 24 hours, orders are considered final and cannot be cancelled.
2. Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
3. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
4. Exceptions:
- In exceptional circumstances, we may consider refund requests on a case-by-case basis.
- Requests for refunds must be submitted with valid reasons and documentation.
5. Contact Us:
If you have any questions or concerns regarding our cancellation and refund policy, please contact us at support@tapsy.in.
Thank you for choosing TAPSY – The Digital Business Card Company. We appreciate your understanding and support.